Channel Master Reviews

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To open an account on channelmaster.com, follow these steps:

1. Visit the Channel Master Product Registration page.
2. Fill out the registration form with your personal information.
3. Select the product you have purchased.
4. Provide the place of purchase and purchase date.
5. Click on Register to complete the process.

After registration, you will receive confirmation of ownership, activate warranty coverage, and receive important updates for products. You will also be the first to know about new products and offers.

To install a Channel Master antenna, you can follow these general steps:

1. Find the best location for the antenna, preferably on a wall or window that is unobstructed, close to an exterior wall, away from other electronics, and within arm's reach.
2. Mount the antenna using the pushpins or the adhesive tabs provided.
3. Connect the cables to the antenna, the power supply, and the TV.
4. Plug the power supply into an electrical outlet and stay in the same location where you normally watch TV until the LED light on the antenna stops blinking.
5. Scan for channels on your TV using the auto program feature.
6. Use the smart optimization button on the bottom of the antenna to cycle through seven different patterns and find the best one for each channel. Press the button multiple times according to the pattern number and wait until the LED stops blinking before checking the signal quality.

For outdoor antennas, you might need to mount the antenna bracket to a mast or pole using a u-bolt and nuts, attach the boom clamp to the antenna boom and the mounting bracket using bolts, and attach the coaxial cable to the balancing transformer and secure it with a thumb screw.

Please note that these are general steps and the exact process may vary depending on the specific model of your Channel Master antenna. Always refer to the user manual or installation guide provided with your antenna for the most accurate instructions. If you need more detailed instructions, it's recommended to check out the official Channel Master installation videos or contact their customer support for assistance.

Channel Master is a consumer electronics brand established in 1949, focused on innovation, quality products, and first-class customer service. They specialize in over-the-air broadcast entertainment products. Some of their popular products include:

• Pro-Model UHF/VHF TV Antenna: A long-range upgradable TV antenna with a 70+ mile range. It's a high-quality modular design made in the USA.
• TV Antenna PreAmp 1: A 17 - 30dB adjustable gain TV antenna signal amplifier.
• Pro-Mount Adjustable Mast Mount: An adjustable mast mount for antennas.
• Pro-Tube 30" Powder Coated Steel Antenna Mast: A 30" powder-coated steel antenna mast.
• Coaxial Cables: They offer various lengths of RG6 coaxial cables with connectors.
• Splitter 4: A splitter for TV antennas.

They also offer a variety of installation accessories, antenna amplifiers, and set-top boxes. Their website provides product recommendations and installation support from their team of experts. If you're unsure which antenna will be best for your location, they have resources to help you learn more. Customers have praised their customer service and the quality of their products.

Channel Master is an industry leader in over-the-air broadcast entertainment products and solutions. The company has been providing the highest quality and value for consumers since 1949. It is headquartered in Chandler, Arizona (Phoenix). Channel Master offers a complete portfolio of over-the-air TV antennas, OTA DVR's, TV antenna mounting equipment, amplifiers, cables, connectors and more. They have a reputation for innovation, quality products and first-class customer service. Their website also offers a TV Antenna Guide Listings service where you can find local TV guide listings for your area. They have a range of products including the Pro-Model UHF/VHF TV Antenna, TV Antenna PreAmp 1, Pro-Mount Adjustable Mast Mount, and various lengths of Coaxial Cable among others. The company has received positive reviews for their products and customer service. For instance, their Pro-Model Antenna and Pre Amp 1 have been praised for their quality and performance.

Channel Master offers several shipping options for their orders. The Free Standard Shipping and $7.50 Standard Shipping options estimate a delivery time of 1-7 business days. The UPS Ground option estimates a delivery time of 1-5 business days. For faster delivery, they offer UPS 2nd Day Air which delivers in 2 business days, and UPS Next Day Air which delivers in 1 business day. Please note that orders placed after 12pm Arizona time will leave their warehouse the following day and transit time will be calculated from the day it leaves their warehouse. Holidays and weekends are not considered standard business days and are not included in the estimated transit time.

ChannelMaster.com has a No Hassle Return Policy. If you are not satisfied with an item that you purchased on ChannelMaster.com, you can initiate a return within 30 days of delivery for a refund, as long as the item is in its original condition and packaging. Please note that Telescoping Masts are Non-Returnable. Items that have been used or damaged by incorrect installation may not be returned. Channel Master is not responsible for installation errors.

Original shipping costs are not refundable and you will be responsible for return shipping cost, except in instances where the item arrived defective. If you would like to return a product for a refund, complete and submit the Online Return Authorization Form to validate your return and receive a shipping label. Return Shipping Cost will be deducted from the total refund amount.

Please note that only items that have been purchased directly from Channel Master, either online or at Channel Master's Chandler Arizona retail showroom, can be returned to Channel Master. Channel Master products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

Regarding the shipping policy, it appears that the original shipping costs are not refundable and you will be responsible for return shipping cost, even if you use a return shipping label provided by Channel Master, except in instances where the item arrived defective. The return shipping cost will be deducted from your refund. It may take up to 24 hours for package(s) to be scanned by the shipping carrier.